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Help Center

Find answers about your creator page, account, links, analytics, and billing.

Getting started

  • What is MyRelay?

    MyRelay is a creator page platform. You get one link (e.g. myrelay.link/yourname) that you can share everywhere. Visitors see your profile, bio, and all your links in one place. You can track clicks and, with Creator Plus, capture leads and remove branding.

  • How do I create my page?

    Sign up with Google or email, set your username, then add links and customize your profile from the dashboard. Your public page is live at myrelay.link/yourusername as soon as you add content.

  • Is there a free plan?

    Yes. The free plan includes one creator page, unlimited links, basic analytics, and a “Powered by MyRelay” footer. Creator Plus (paid) adds custom branding, advanced analytics, lead capture, and more.

Account & profile

  • How do I change my username?

    Go to Dashboard → Profile. Your username is the part of your link (myrelay.link/username). Change it there; your old link will stop working once updated.

  • How do I update my bio or display name?

    Dashboard → Profile. Edit display name, bio, and profile picture. Changes appear on your public page right away.

  • I forgot my password / can't sign in

    Use the “Sign in” page and choose “Continue with Google” if you signed up with Google. For email signup, use the same email and request a new verification or password reset if we support it. If you’re stuck, contact us at support@myrelay.link.

Links & page

  • How do I add or edit links?

    From the dashboard home, click “Add link” or edit an existing link. You can set a title, URL, icon, and choose “Link” (opens URL) or “Text” (e.g. copy-to-clipboard). Drag to reorder.

  • Can I hide some links?

    Yes. Each link has an active/inactive toggle. Inactive links stay in your list but don’t show on your public page.

  • How do I customize how my page looks?

    Dashboard → Customize. You can change header style, wallpaper, colors, button style, and more. Creator Plus unlocks extra themes and options.

Analytics & leads

  • Where do I see my link clicks?

    Dashboard → Analytics (or the analytics section on the dashboard). You’ll see total clicks, trends, and which links get the most clicks.

  • What are “advanced” analytics?

    Creator Plus includes referrer insights, UTM breakdowns, and lead capture analytics. Upgrade from Dashboard → Billing to access these.

  • How does lead capture work?

    In Dashboard → Add-ons you can turn on lead capture for your public page. Visitors can submit their name/email. Leads appear in Dashboard → Analytics (Creator Plus). You can customize the form title and success message in Add-ons.

Billing & Creator Plus

  • How do I upgrade to Creator Plus?

    Go to Dashboard → Billing (or the Pricing section on the site). Choose monthly or yearly, then complete payment. Your account is upgraded immediately.

  • How do I cancel my subscription?

    Dashboard → Billing → Cancel subscription. You keep Creator Plus until the end of your current billing period; then you’re switched back to the free plan.

  • What is your refund policy?

    We handle duplicate or erroneous charges and may consider refunds for first-time subscribers in certain cases. See our Refund Policy for full details.

Still need help?

We reply within 24 hours. Include your account email and a short description of the issue.

support@myrelay.link
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